Ruby Fortune Casino Review

Ruby Fortune launched in 2003; they’ve been around for a while and are pretty popular among players. They have a limited selection of around 500 casino games, and a generous welcome package for new users.

Is Ruby Fortune on your list of casinos to try out? Check out our expert review on the website, where we’ve given you a breakdown of what Ruby Fortune has to offer. Come along on this journey with us and find out if Ruby Fortune is an excellent choice for you! 

From what we’ve seen online, we can conclude that Ruby Fortune Casino has a decent reputation. Many players have complained about issues with customer support and slow payouts. Despite these drawbacks, they've still got many players who keep returning and playing regularly, which is as a positive.

Ruby Fortune’s website wasn’t so exciting. They had a purple and white color scheme, which was pleasant but not exciting. The homepage’s content and graphics were very few, too. They displayed a $750 welcome package at the top of the page, including bonuses on your first, second, and third deposits.  You can read more about this in this review's “Promotions” section. 

At the top of the page, there is a menu bar leading to different website sections like “Games,” “Promotions,” and “Banking” pages. We saw the “Sign In” and “Create Account” buttons on the left.

With one click, you can access the different game categories shown below the welcome bonus.

Scrolling down, we saw the Maple Moolah jackpot. You can sign up to play right away. We also saw some other exciting casino games like slots and live dealers. 

The majority of the home page was a description of the website. There weren’t many visuals. At the bottom, we saw shortcuts leading to all the website’s sections. On the left were logos of available payment options, links to their mobile app, and licensing information. 

Ruby Fortune claims to have over 500 games, which is a very low number. A decent casino site should boast at least 3000 games to give users enough options to pick from. 

Among others, you will find around 450 slot machines, table games, craps, specialty games like Keno and Bingo, and more. 

Here is a checklist of some of Ruby Fortune’s games: 

• Tournaments: No. There were no available tournaments at the time of this review. 
• Live Dealer Games: Yes. They have Blackjack, Roulette, Video Poker, and Baccarat.
• Jackpot Games: Yes. They have progressive jackpots like Cash Splash, Lots a Loots, Major Millions, and Gold Factory Jackpots Maple Moolah. 
• Specialty Games: Yes. They have Keno, Scratch, and Craps. 

There’s a pink “?” Button at the bottom left corner of the landing page. It appears as you scroll down. Clicking this button takes you to the help center, where you’ll find a search bar and different topics of concern. You can read them to find a solution to your problems. 

There was no evidence of phone, email, or live chat support. We subtracted score points for this because it could be a major inconvenience for players who have more complex issues and need immediate assistance.

Ruby Fortune Online Casino is owned by Baytree Interactive Ltd (69691), a company based in Guernsey. Its registered address is on the Ground Floor, Kingsway House, Havilland Street, St Peter Port, Guernsey. 

Baytree Interactive Ltd is authorized and licensed by the Kahnawake Gaming Commission with License number 00892, issued on 16 February 2022.

Ruby Fortune only supports seven payment options. You can deposit or withdraw funds using credit/debit cards like Visa, Mastercard, and Visa Electron. You can also make bank transfers with Interac and IDebit and e-wallets like Skrill and Neteller. The processing times and limits were not indicated. 

At the time of this review, only three bonuses were available, and they were welcome bonuses. You can also get free spins. 

Here are the promotions we found on the website:

• Welcome Package: Ruby Fortune gives new players a 100% bonus on their first, second, and third deposits, each offering you up to $250. That’s $750 in total! Each of the welcome bonuses has a wager requirement of 35x.
• Daily 10 free spins: You claim this bonus once a day, every day, for a chance to win fantastic cash prizes. Any winning from this promotion must be wagered 35 times (35x) before you can withdraw. 

The large font size and poor spacing made the “Terms and Conditions” page a bit illegible, although they were properly itemized. We found everything we needed to review so we could conclude that the terms and conditions were comprehensive.

Below, we outlined Ruby Fortune’s wagering requirements, withdrawal limits, and KYC procedure.

Ruby Fortune Online Casino Withdrawal Limits

Ruby Fortune’s daily withdrawal limit is £10,000 or its equivalent in other currencies. We think this limit is fair enough and won’t be a problem for high rollers. There was no indication of weekly or monthly limits.

Ruby Fortune Online Casino’s Wagering Requirements

• The wagering requirement for a no-bonus withdrawal is 1x.
• The wagering requirement for bonus withdrawals is 35x - 70x.

The wagering requirements for bonus withdrawals were really high. The bonuses don’t offer a high return, so it isn’t fair for players to wager so high for their winnings to be eligible for a withdrawal. 

Ruby Fortune Casino’s KYC Process

Ruby Fortune may ask for these documents to confirm your identity:

• Proof of income (if needed).
• A copy of a photo ID, like your Passport or Driver's License.
• Recent documents (no older than six months) confirming your address. It could be a bank statement or utility bill.
• Proof that you are the owner of any payment method you used to deposit (if needed).

Our experience with Ruby Fortune was pretty average. Other users’ opinions don’t give the website a good image either, as there have been many complaints. 

The website didn’t get a great rating for its bland design, the game selection is nothing to write home about, and they don’t offer a lot of bonuses and promotions. We also didn’t like the fact that we had to be registered to see the available games. 

The terms and conditions were a bit hard to read because of the poor line spacing. We also consider these terms unfair, especially with the high wagering requirements. 

We couldn’t speak with the support team as there was no live chat feature or email or phone support. The Help Center couldn’t give us the help we needed. Many players have also complained about the website’s customer support. 

On the bright side, the website has an operational license, so you can trust that you are safe when wagering with them. It is also easy to navigate around the website. There are no lags or glitches.

In a nutshell, Ruby Fortune has its ups and downs. Our experience with the website may not have been great, but users seem to keep returning, which counts for something. Like any casino, it might be suitable for some people but not others. It's worth checking out to see if it suits you. Stay safe, and may the reels continuously spin in your favor!