Bob Casino offers 24/7 live chat feature as well as an email address for any queries you may have.
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Bob Casino is a gambling site with one of the best designs you will find among most online casinos. They have made it clear that their name has no connection to Bob Marley. You may think it does after seeing the website’s mascot. The content on the site is intentionally written in a playful way. But is it an excellent choice for you?
We’ve tested out the website and created this honest review to show you what Bob Casino offers and help you decide if it’s a good choice. Check it out below!
Bob Casino has a mixed reputation. A significant number of players have left negative reviews, especially concerning their customer support. There have also been complaints about the withdrawal processes.
The majority of these complaints are about the delays and inefficiencies that online gamblers experience when using these services. Despite some positive feedback, the general view among the gambling community is negative. New players should be cautious, doing thorough research and reading the terms and conditions before playing.
On our first visit to the Bob Casino website, we were wowed by its overall design. There was a slider at the top of the screen displaying the website’s offers and features. Instead of using regular graphic designs on the slider, they used animated graphics and video clips to express each of the offers, which made them more enticing and made the website more visually appealing.
The home page features a menu bar on top of the slider that leads to the “Promotions,” “Rewards,” and “Tournaments” sections of the website. You’ll see the “Sign In” and “Sign Up” buttons to the left.
When we scrolled down, we saw a menu below the slider that featured casino game options; “All Games,” “New Games,” “Daily Drops,” “Slots,” “Bonus Buy,” and “Live Games.” You can also check the providers. Under these tabs were collections of featured game titles from each category, giving you a sneak peek at what Bob Online Casino has in store for you. We also noticed the hovering bar at the bottom of the screen displaying the latest winners on the website, and the list updated almost every second.
We reached a part of the home page advertising the welcome bonus package and all it entails.
Scrolling down, we saw an article titled “What Makes Bob Casino The Best,” describing the website and its offers. The article ended with some helpful FAQs.
At the bottom of the page are several logos of Bob Casino’s game providers, accepted payment methods, and responsible gambling badges. You’ll find the website’s licensing information below these logos, too, along with shortcuts leading to “Payments,” “Support,” “Game Rules,” “Terms and Conditions,” and other sections of the website not featured on the menu bar at the top.
We like how the home page was well-sectioned, as it made it easy to locate things and, overall, made navigating the site easier.
Bob Online Casino offers many games, with over 300 Slot titles, many live dealer options, and table games from some of the most famous game providers. Some of these providers include Bestsoft, Play,n Go, Amatic, Pragmatic Play Live, BGaming, and many others, so you can expect to see some thrilling game titles.
Here is a checklist of casino games you can play at Bob Online Casino:
It is super easy to find your way around Bob Casino’s games. There is no page for games alone, but you can find them all on the home page, where all their available casino categories are displayed. Simply click on your category of interest, and all the games available under that category will appear. You can play them in a demo mode or for real money.
There aren’t any filters to aid you when searching for games, but you can click the “Providers” button to select any of the website's game providers and pick from the games it has supplied. There is also a helpful search bar to type in whatever you want.
Clicking on “Support” from the shortcuts at the bottom of the home page led us to the support page, where we were welcomed with a contact form. The Contact form requested an email, our query message. However, there is a floating chat icon at the bottom right corner of the screen, which you can click to access the website’s live chat.
After clicking the chat icon, we were required to enter information like name, email, and preferred language.
After entering the necessary information, we were connected with a support agent. We started the conversation by asking the support agent a simple question. After waiting a few minutes, the agent replied, but he requested a moment to check our request. After about a minute, the agent got back to us with a detailed reply.
We asked the agent another question, but this time, we asked a more complicated question to test his knowledge of the website. We had to wait a few minutes, but the agent’s reply was satisfactory. He also chipped in some vital information.
We asked the agent one last question before concluding if he met our expectations. As usual, we had to wait a few minutes for a reply, but the agent came through with a satisfactory answer. Generally, the agent proved knowledgeable and very polite.
The agent also informed us that you can contact customer support via email. Send an email to [email protected]. They do not have phone support.
We then tested their email support. We got our response within an hour. The reply was very helpful and informative. Our questions were answered thoroughly.
Bobcasino.com is run by N1 Interactive Ltd, a company based in Malta, with registration number C 81457. Its registered address is 206 Wisely House, Old Bakery Street, Valletta VLT1451, Malta. It is licensed and regulated by the Malta Gaming Authority under the licenses MGA/B2C/394/2017, issued on 01/08/2018. Bob Casino only allows customers who are 18 years old or above.
Bob Online Casino has a comprehensive “Payments” page, which you can access from the shortcuts. The page features the different deposit and withdrawal methods, as well as their transaction processing times and limits. They also included the website’s general withdrawal limits. They accept EUR, USD, CAD, NZD, NOK, and PLN.
You can make deposits using credit/debit cards, Paysafe, Trustly, and E-wallets like Skrill and Neteller, Interac, Neosurf, Rapid Transfer, and EcoPayz. All deposit methods process your transactions instantly, and no fees apply.
You can withdraw using credit/debit cards, Paysafe, Trustly, Bank Transfer, Skrill, Neteller, and EcoPayz. No transaction fees apply. Credit cards take between 1-3 banking days to process your withdrawals, bank transfers take 1-5 banking days, and all other withdrawal methods are instant.
Aside from deposit bonuses, Bob Online Casino did not have a lot of promotions at the time of this review. We looked through the ones we could find to make sure they offered you a chance to win bigger.
Here are the promotions we saw on Bob Online Casino’s “Promotions” page:
Bob Casino has a well-designed “Terms and Conditions “ page. A nice font, clear background, and fine spacing make the text more legible. The terms and conditions were very comprehensive as we found all the essential information we needed there.
We looked through the website’s general and bonus terms to ensure they were fair and transparent. The bonuses have reasonable wagering requirements and high withdrawal limits, which is good news.
Below, we outlined Bob Casino’s wagering requirements, withdrawal limits, and KYC procedure.
For verification, Bob Casino will request the following:
We had a great experience with Bob Online Casino and didn’t encounter many problems. The website has an excellent design, and it offers a variety of games. The site is easy to navigate, too. Customer support through live chat and email was good.
Bob Casino supports various payment methods without extra fees. Although not many, the promotions include valuable deposit bonuses and a VIP rewards program that encourages you to return for more.
Despite our great experience with this website, bear in mind that Bob Casino has a mixed reputation among online gamblers. We therefore advise doing your own research and weighing the pros and cons before you make your final decision. If you don't have any specific reason for choosing Bob casino. Try one of the best online casinos listed on our website instead.
Bob Casino offers 24/7 live chat feature as well as an email address for any queries you may have.
