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We do everything we can to bring you honest and accurate reviews. We rank only the best online casinos in a way that captures the actual quality of the brands. To do so, we created a thorough screening process in which every aspect of the online casinos is looked at, giving the most focus to reputation and customer support. Our review is split into two parts. The first part is our off-site research, in which we ensure the website is high quality. On our off-site evaluation, we ensure the casino is reputable enough to play. The second part is the on-site review, in which we rank every aspect of the overall experience, giving the most focus to customer support and payments.
Not all casino brands ever reach the point we look into them. Once we complete the off-site review, we mark many as unacceptable for our website. The off-site review is us learning about the brand and determining its reputation. We look online for as much information as possible. The main thing we want to see is whether it has a lot of bad complaints. If we decide that a website is not reputable, we will not list it on our website. To move on to the next stage, the on-site review, casinos must score at least 20/30 points in our off-page review.
We have been in this industry for many years. We started as players, and now we are professional casino reviewers. We know you won't always find real results by writing "casino name" + reviews on a search engine. Casino brands own many online casino review platforms as opposed to our website, which is privately owned and independent. You can think of it this way, what stops an online casino which makes millions in revenue from creating a website like this one? Nothing really. This is part of why finding the best online casinos is so hard. There are so many biased opinions out there. It's confusing.
When reading reviews online, we evaluate many resources to reach our verdict. We go over the reviews written by other websites but also by users. We look at various gambling forums and search within them for complaints. We rank the casino depending on the number of complaints and how they were treated.
The same companies own many online casinos. If we find out an online casino is owned by a company holding low-quality casinos, we won't rank it.
While this typically doesn't matter much to players, it is crucial to check how companies treat their partners. Casino brands that treat affiliates poorly will often treat players poorly too. We go through various affiliate platforms and forums and read as much as possible about the brands.
When we do decide to review a casino brand, we move forward to the on-site review. Our on-site inspection means playing our favorite games on the casino site and testing the various features and promotions. And getting the accurate perspective necessary to create our reviews. Here's how we give scores to every aspect of the casinos :
Design, user experience, and bugs. These are all things that can make your experience great or the contrary.
More games mean more value for our users. The more games and game providers a website has, the better. We also love to see players can play demo versions of the games.
A great customer support department is key to an excellent online casino experience. We look at the number of ways to contact (5 points). Response times (5 points). Live chat with a real person (5 points). Multilingual customer support (5 points).
Looking at licensing is essential. We make sure that every casino we list is licensed. We ensure that the license is authentic and valid. Casinos must have a license to be listed.
We cater to many readers, so many deposit methods are excellent. We test processing times. If the payment method selection is extensive and processing times are fast, we grant 10 points.
If an online casino has no withdrawal limits, we give it a maximum score. For low limits, we give no points at all.
We typically ensure that we can withdraw the same way we made a deposit. We look at processing times and make a test. If an online casino lives up to the processing times it states, we give it another 5 points.
Promotions are a big part of playing casino games online. We like to see when a casino is generous. More importantly, we ensure that the terms and conditions attached to the promotion are fair.
We ensure that the casino's terms and conditions are fair. If we see things that we don't like, we might remove the brand altogether. If we see things that are just annoying, like a max win term on bonuses, etc. We might not grant the 5 points on this one.
The overall score a website can receive from our on-site review is 70 points. And from the off-site review, 30 points for a total of 100 points. We then calculate the score and switch to a 5-star based rating. for example, ( 87 * 100 )/ 5 = 4.35. In addition, player reviews amount to 20% of the total rating of a casino brand. Every user review submission re-calculates the overall score. Once our review is done, we edit the videos and submit the textual review you can see on this website. We follow up on our reviews around 3 - 6 months after the previous one. However, there are times when things change, and we haven't had the chance to update the review yet. So make sure, when visiting any casino, to check things as well.
