7Bit Online Casino is a crypto casino site. It has a fantastic user interface and a catalog of thrilling casino games. Also, if you’re looking to snag some spicy bonuses, this casino just might be the right choice. Our experts have explored the website to bring you this honest review. We found some things we liked and a few things that caused us to raise our eyebrows. Please read this review to the end if you’re considering playing at 7Bit. We will tell you everything you need to know!
7BitCasino, although well known, has an average reputation among online casino players. While some players are satisfied, others have had issues, causing them to leave poor reviews concerning this casino site. Most of the complaints usually involve their customer support, which many players find unresponsive and ineffective in meeting their needs. This is a significant downside, especially for a service where player support is crucial.
Also, 7BitCasino faces criticism for its handling of KYC (Know Your Customer) processes and withdrawal procedures. Many online gamblers have reported having issues with repetitive KYC requests. There have also been complaints about difficulties in withdrawing winnings. All these have left players feeling frustrated and contributed to a less-than-ideal user experience.
Despite these concerns, the casino continues to attract a number of players. This caused us to give them a mixed and average reputation score overall.
7bit’s website left a great first impression on us. We instantly liked how it looked and worked. The sleek design blended seamlessly with the website’s functionality. The landing page has one of the most beautiful shades of purple amongst casino sites, with a snowing animation to complement the season.
We were greeted with a slider showing different promotions the casino offers. To the left, we saw a sidebar with icons and a button at the top. After we clicked it, it expanded the sidebar, showing tabs leading to different sections of the website. It also had options for you to sign up or log in. To the left of the sidebar was a search icon that opens a search bar when clicked. At the top right corner of the page were also “Log In” and “Sign Up” buttons.
We saw a menu bar containing different categories of casino games available on the website below the promotion slider. It also shows you game collections and providers. Rows of thrilling game titles were arranged according to category, covering most of the page.
We came across a section displaying the latest winners on the website. It was constantly updating, showing how active the website was. Right below this section was a lengthy article about 7Bit Online Casino. Although players may not read through the article because of its length, it is a helpful tool for gaining insight into the website before playing games. You also have an option to show less.
Shortcuts were at the bottom of the page, leading to almost anywhere on the website. 7Bit’s payment methods, game providers, and co-signs from BTC gambling portals were also displayed with their logos.
7Bit offers a variety of gaming options, including popular titles and custom games. They offer many slot games with different varieties to cater to different players' tastes. They are supplied by notable game providers, meaning you play and enjoy safe and secure gaming. These famous names include Betsoft, Bgaming, Evolution, GameArt, Play’n Go, NetEnt, and many others.
Here is a checklist of games available on 7Bit’s website.
Finding games was super easy on the website. You can find all the categories on the home page; they are well organized, so you don’t miss any. There is a handy search bar at the top of the page for searching game titles, and it has a filter for providers. You can select a particular provider to see all the games it supplies on the website.
From the customer support page, you can send a message to the support team by typing your query in the message box and waiting for a response via email. You can also reach out to them via email with the address [email protected]. There was no indication of phone support.
We clicked the floating chat icon, which is at the bottom right corner of the website at all times, to see if we could speak directly with a support agent. We were welcomed with a chatbot that presented several topics.
When we clicked on a topic, the chatbot presented more subtopics. When you click any of these, the chatbot provides information on that concern. This was a bit helpful, but we wanted to speak with a real support agent.
We asked this chatbot if we could speak with a support agent, but it could not process that request. We removed some points for this because being able to talk to an actual support agent is a priority for us.
We then filled the message query box but got no response via email.
We also sent their support a direct email. The email support was knowledgeable, and we got answers to our questions. Although, they could’ve been more precise with the question concerning their KYC process. We had to send follow-up emails to clarify this, but we still did not get a complete answer. It felt like they were evading our question concerning their KYC requirements, and they completely ignored our question about how crypto payments are processed with credit cards. The only saving grace was their fast responses. Their replies came in less than an hour after we sent each of our emails.
As seen at the bottom of the landing page, 7BitCasino is run by Dama N.V. in Curacao. Their address is Scharlooweg 39, Willemstad, Curaçao. They have a gaming license from Curacao's government with No. 8048/JAZ2020-13. Strukin Ltd. is located in Cyprus and has the registration number HE 407624, it is a facilitating company under the DAMA group. All Paysafe payments go through Dama N.V.
7Bit Online Casino offers several ways to deposit and withdraw funds. However, all transactions are processed in crypto. Any deposit in fiat currency would be converted into crypto on the website. You can pay and withdraw via VISA and MasterCard, Bitcoin, Litercoin, Neteller, Neosurf, and other e-wallets.
Each method has its own payment processing time. Credit card withdrawals take 1-3 banking days, but all other methods process instantly. The same applies to deposit methods. Also, transaction fees apply for some of the methods, so you should check them out to be sure before depositing.
We clicked “Promotions” on the sidebar, leading us to the promotions page. We saw many enticing offers, including welcome packages and cashback offers. We looked through their terms to make sure they were fair and possible to win with.
Here are some of the offers we found on 7Bit’s website:
7Bit’s bonus terms were indicated on the promotions page. We found them clicking the info icon at the top right corner of each bonus. They were fair and very much achievable.
We found the general terms by clicking “Terms and Conditions” from the shortcuts at the bottom of the home page. This page was neatly organized, placing all the under different headings to help you find whatever you need quickly.
We reviewed the website’s terms and outlined the wagering requirements, withdrawal limits, and KYC procedure below.
The withdrawal limits are 0.36 BTC per week and 1.44 BTC per month. No daily limit was indicated. Exceptions may be made to players with a high VIP level, if any. If you win more than 1.44 BTC, 7Bit reserves the right to divide your cash out into monthly installments until the total amount is paid out
We couldn’t figure out 7Bit’s KYC process by reading their terms. When we contacted their email support to verify, we still did not get a clear answer concerning the documents needed to complete the KYC process. All we were told was that you wouldn’t be asked to complete the KYC until after you have made a deposit. We don’t think this is a good thing, as players should be aware of all a casino’s KYC process involves from the get-go.
7Bit casino would be an excellent choice for most users who love aesthetics and lovely bonuses. The website impressed us with its design and variety of offers, including thrilling games and promotions. The casino was generally easy to use. It operates under a valid license, and its terms are fair. These are excellent features for a top casino.
Our only problem with the website was that we couldn’t find the KYC information in the terms and conditions and couldn’t speak to a real person via live chat. These wouldn’t be convenient for players who might need special attention for some issues they might run into while playing.
In conclusion, 7Bit Online Casino ticked most of our boxes, and we generally had an excellent experience. Note that this review is strictly based on our experience and observations. We encourage you to make your findings before gambling on 7Bit’s website.