Katsubet Casino Review

Established in 2020, KatsuBet has set a name for itself with its huge casino game catalog. They have something for everyone! The website also has a fantastic design that you can easily scroll and navigate through. Does that sound good? Our experts have already done the work to check out the website for you! Read through our carefully curated review below to see if KatsuBet online casino is worth being on your online gambling radar.

Reputation

KatsuBet Casino has established itself with a stellar reputation in the online gambling world. It mostly receives positive feedback from players, but we have noticed a few complaints. These bad reviews all revolved around its customer support. While testing their live chat, we noticed that it is powered by an AI assistant instead of an actual human. This could have contributed to the dissatisfaction customers have experienced. Using their email support is a better option as you get more consistent and thorough responses to your questions and issues.

When we loaded up KatsuBet’s website, we were wowed with the sleek user interface. The website has a vibrant design with great color combinations all around. We were immediately greeted with an enticing welcome bonus displayed on a broad slider at the top of the page.

A menu bar at the top of the home page had tabs leading to different website sections. You could go to “Games,” “Promotions,” “VIP,” “Tournaments,” and “Collections.” On the right side of the menu bar were two buttons: “Log In” and “Sign Up.” To the right of the menu bar was a search icon that you could click to find games, and beside it was a button that opened up a sidebar.

From the sidebar, you can log in or sign up, and you can reach some other sections of the website, like “Achievements,” “Collections,” and “Payments.” At the bottom of this sidebar, you can also select your preferred language.

Below the slider was a row of buttons, each for different game categories, and we noticed some notable gaming providers, too. They had a whole lot. There were categories for slots, table games, card games, and even Christmas-themed games.

When we scrolled down, we came across a section of shortcuts. From here, you can easily access most of the website. This made navigating through the site a lot easier. We also saw a lot of “Play Responsibly” logos, showing that KatsuBet cares about its users’ safety while gaming.

At the bottom of the page were logos of numerous game providers supplying KatsuBet’s games and logos of payment methods supported by the website. At the very bottom, we saw the casino’s licensing information.

KatsuBet boasts a wide game selection, among other things. The “Games” featured over eight categories, containing over seven thousand casino games from many fantastic software providers. Some popular providers we noted are BGaming, Pragmatic Play Live, KA Gaming, Betsoft, Booming Games, Play’n Go, and many others. 

Here is a checklist of games available on KatsuBet’s website.

• Tournaments: Yes. There were four ongoing tournaments at the time we visited the website.
• Live Dealer Games: No. We didn’t see any live dealer game options
• Jackpot Games: Yes. There were several jackpot options available. 
• Specialty Games: Yes. Keno, Dice, Mines, Aviator, and many others were there.

Accessing the games was super easy. You can already reach all of the games from the home page. We clicked “Games” from the menu bar, which took us to the games page. The page was very well organized to complement the website’s sleek design.  

From here, we can choose any game category by clicking the button for the desired category. Unfortunately, there were no filters to aid in searching for games, but there was a search bar to search game titles. 

We thoroughly reviewed Katsubet Casino's customer support and outlined every step we took, including screenshots in this section. The most notable thing to note is that a chatbot powers their live chat, and connecting with a real human support agent is not possible.

When we landed on their support page, we first saw a contact form. It requested an email address, and there was a box to fill in our queries. 

We entered the necessary information and asked our questions. We inquired about the KYC process because we could not find any details on it in the terms and conditions.

We got an email response about an hour later, which was well-detailed, with answers to our questions.

Then, we tested the live chat by clicking on the chatbot icon at the bottom right of the page. When we clicked it, it suggested common queries. We chose one of them, and it presented helpful information regarding the topic. 

We asked the chatbot if we could speak to an agent, but it could not process that request. We removed some points for this because it is important for players to be able to speak to real people if necessary. They don’t have mobile support.

Katsubet.com is run by Dama N.V. and is based in Curacao. Their address is Scharlooweg 39, Willemstad, Curaçao. They have a gaming license No. 8048/JAZ2020-13 from Antillephone N.V., allowed by Curacao's government. Strukin Ltd., based in Cyprus, helps the DAMA group. All Paysafe payments go through Dama N.V. Players should check local gambling laws before playing.

You can read KatsuBet’s payment and processing information on the “Payments” page. You can get there from the shortcuts at the bottom of the page or the sidebar. This page shows the different currencies accepted, the payment methods available, and their processing times.

KatsuBet accepts BTC, EUR, USD, AUD, CAD, NZD, USDT, NOK, RUB, PLN, JPY, BRL, ETH, LTC, BCH, DOG, XRP, TRX, BNB, ADA and NEO. You can deposit with VISA, MasterCard, Neosurf, crypto, etc. All deposit methods process your transactions instantly, except Neosurf and EcoPayz, which may take up to 24 hours.

All the withdrawal methods also process your transactions instantly, except bank transfers, which may take up to 5 days. 

KatsuBet has a nice-looking promotions page with several exciting offers. From welcome bonuses to exclusive offers, you have a lot of chances to win bigger! We reviewed them to make sure they are valuable and have achievable terms.

Here are some of the offers we found:

• 50% Welcome Highroller Bonus: An exciting deal awaits new players on their initial deposit. Deposit at least $350 and receive a 50% bonus of up to $4500.
• Second Deposit Bonus: You get a 75% bonus on your second deposit and 100 free spins!
• Monday Reload Bonus: Every Monday, deposit $50 or $100 or more to get up to $400 + 25 Free Spins or up to $1000 + 50 Free Spins, respectively.
• Weekend Bonus: Get exclusive deals every weekend, from 00:00 (UTC) on Saturday till 23:59 (UTC) on Sunday. Note that this particular bonus is exclusively offered to players who have received a promotional letter with unique bonus terms.

The bonus terms seemed fair enough. The rules and requirements were clearly stated, along with the promo codes to access each offer. You can see them by clicking the info icon at the top right corner of each bonus.

We found KatsuBet’s terms and conditions in the shortcuts. The design of the “Terms and Conditions” page makes it all the more understandable and inviting. The last edit date was even stated there to show you how current and valid the information is. The website's terms were well itemized and spaced out, making finding the information we were checking for easy.

We've outlined the wagering requirements, withdrawal limits, and KYC procedure below.

The withdrawal limit varies for the different payment methods. All methods have a limit of €4,000 per withdrawal, except Bitcoin and Litecoin. Their limits are 0.4 BTC and 60 LTC, respectively.

KatsuBet Casino’s Wagering Requirements

• The wagering requirement for a no-bonus withdrawal is 1x.
• The wagering requirements for bonus withdrawals are - 15x - 50x.

KatsuBet KYC Process

We asked KatsuBet’s support for their KYC process and were referred to their FAQ page, where we saw information on the verification process. The documents required weren’t fully stated, but here is an overview of what is required;

• ID card
• Proof of address
• Phone number
• Proof of means of payment.

Our experience with KatsuBet’s presented us with more good than bad. The website’s design was one of the major features that stood out. The neat layout made it easy to navigate through the pages.

We were impressed by KatsuBet’s game catalog and the number of providers they work with. Our only issue with the games was the absence of live dealer options and filters to help find games.

KatsuBet has an operational license, an array of payment options, and exciting bonus offers. The website had a chatbot, but we could not speak with a real person. They also do not have phone support.

Overall, KatsuBet would be an excellent option for most players. However, please note that our review is based on our personal experience and opinions. We encourage you to visit the website and make your findings before making your final decision.