FAQ section is available as well as a live chat feature. Email: [email protected]: +35722008792Financial Department: +35780077001
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Maximum cashout (withdrawal of funds won while wagering the bonus) — x10.
For example, if a user wins € 12 000 whіle wagering the bonus of € 1 000, they can withdraw no more than € 1 000 x 10 = € 10 000.
The past week's net loss amount is calculated, and the corresponding cashback % is automatically credited to users' bonus accounts:
net loss of € 50 or more — 5% cashback;
net loss of € 250 or more — 7% cashback;
net loss of € 1 000 or more — 10% cashback.
Pin-Up is an online casino and sportsbook where you can play some of the latest casino games. You can also gamble across different sports, as well as virtual sports. Pin-up Casino has both positive and negative sides, and it's essential to weigh these when deciding whether or not to play at this site. Our experts have done their findings, and in our Pin Up casino review, we will go over everything you need to know regarding their website to make an informed decision. Come along with us!
PinUp Casino, like many online gaming sites, gets mixed reviews from users. On the positive side, many players like its reasonable betting rates and fast withdrawals. This attracts those seeking a reliable online betting experience.
However, some users aren't happy, especially with PinUp Casino's Know Your Customer (KYC) process. KYC is standard in online gaming to prevent fraud and money laundering by confirming players' identities. Some find PinUp Casino's KYC process too complicated and slow, causing frustration. These users feel the process is intentionally challenging to discourage withdrawals.
Even with varied opinions, PinUp Casino remains popular among online gamblers. Its broad selection of specific payment methods sets it apart, appealing to a diverse global audience. The platform goes beyond the usual options found on other sites. This makes it inclusive for many countries.
Pin-up’s website has a bright, modern-looking design that appeals to most users. The homepage is very detailed and has bright colors. The first thing we noticed were two bonuses displayed at the top of the home page. A sidebar to the left was collapsible for a more expansive view of the page.
We found “Casino,” “Live dealers,” “TV games,” “Sports,” and “Esports,” amongst others on this sidebar. It also had two buttons: A live chat button and one to select your language preference.
At the very top of the home page, we saw “Promo,” “Tournaments,” and two buttons: One to register and the other to log in. We also noticed a floating “Now Winning” slider at the bottom of the screen, showing you real-time winnings from other players. We thought this was a fantastic addition to the homepage.
You can navigate to the sportsbook or casino hub from the home page. Scrolling down, we encountered a section displaying a couple of jackpot tournaments. Then, we came across more game categories and a button leading to the casino hub.
There was a part of the home page called “Thematic Sections,” which contributed to the creative interface of the website. It displayed a few gaming categories: “Live Dealers,” “Crash Games,” “V sports,” and “Esports.” Right below it was a section showing bonuses and tournaments available.
Scrolling down, we came across a section talking about their mobile availability. But their app is only available for Android download, and it is yet to be added to the Apple App Store.
The bottom of the home page looked just as organized as the rest. There were shortcuts arranged in different categories: “Terms & Conditions,” “Information,” “Casino,” and “24/7 Support.” We also found links to their social media platforms and to join their telegram chat and channel for bonus promo codes.
We saw several logos of notable game providers and payment options on their website.
An arrowhead button at the bottom right corner of the page took us right back to the top when we clicked it. This excellent addition made navigating through the page more seamless.
The website went down while we were writing this review, and when we did our online research, we discovered that this happens regularly.
Pin-Up Casino had several game categories, each with various thrilling games. Each game showed options to play for real money or demo. We thought this was excellent for players who want to practice without risking their money. In the casino hub, there was a ‘Providers’ button. When we clicked, it displayed many reputable providers showing that Pin-up’s casino games are safe.
Below is a checklist of games available on the website:
Finding games on Pin-up Casino’s website was very seamless. We clicked on “Casino” on the sidebar, and it took us to the casino hub, where we saw several casino game categories neatly arranged side by side on a menu bar. Each category we clicked presented us with an array of exciting game titles.
There was a search button that allowed us to search game titles and categories. Unfortunately, the search bar did not have filters, but a “Providers’ button was beside it. When we clicked it, it displayed a variety of notable providers and a search bar to search for any particular provider. When we clicked on any provider, it revealed an array of games created by that provider. This made it easier to filter games.
Finding customer support on Pin-Up’s website was super easy. We found a live chat button on the sidebar that allowed us to chat with customer support on Telegram or the website.
Clicking the ‘Online chat’ option displayed a chat box that allowed us to chat with a support agent immediately. We started by asking the agent a simple question, but due to a supposed technical issue, the agent transferred us to a chat with another agent, which took a while.
Eventually, we were connected with another agent, and we asked the question again. We were delayed for a while as the agent had to check to get the answer to our question. This was not convenient.
After waiting long for a reply, we still did not get an answer to the question, and the agent ended the chat.
We sent another text to the chat, and another agent welcomed us. We asked the same question again, but we got a quick reply this time. However, we were later asked to stand by for 5 minutes, showing that their support team wasn’t very knowledgeable.
Again, due to technical issues, we had to be transferred to another agent, who also asked us to wait 5 minutes.
We eventually got a reply to the question, but we were transferred to another agent immediately due to “technical difficulties.”
We asked the new agent more complex questions. We got a quick reply to the first one, but it took a while to get an answer to the second one. When we eventually got a response, it didn’t satisfy our question. We had to simplify and ask again, but we got a good answer.
Getting answers from Pin-Up’s support agents via live chat was a real hassle. They do not offer email or phone support, but you can reach them via telegram.
We could not find Pin-Up Casino’s licensing information on their website. Based on our research, they have a Curacao gaming license.
Pin-up displayed logos of their available payment options at the bottom of the home page. You can deposit funds via Bitcoin, VISA card, Apple Pay, Google Pay, Advcash e-wallet, Paytm transfers, Piastrix and UPI transfers. The payment processing times are not stated on their website.
Pin-Up Casino had several exciting promotions and offers for casino games and sports. We found them by clicking ‘Promo’ at the top of the home page. At the time we visited their website, we found six casino promotions. One of them was no longer available, and two were ending soon. We reviewed these bonuses for you:
We quickly found Pin-Ups terms and conditions at the bottom of the home page. Clicking on ‘User Agreement’ displayed the website's general terms and conditions, neatly arranged under different headings. We reviewed the terms and found they were fair and easy to understand.
Below, we have summarized the wagering requirements, withdrawal limits, and KYC process.
Pin-Up Casino's withdrawal limits are:
The wagering requirements of Pin-Up Casino are outlined below:
The KYC process is very long, and this has caused numerous complaints from the users. The process involves:
Basic information required:
You'll also need to submit the following documents:
Additional documents may be required, such as:
The company might also ask for proof of where your funds are coming from. This could include:
While there were a few things we liked about Pin-Up's website, like the ease of navigation, there were many things we did not like. We did not like the customer support; we faced delays and technical hiccups with their live chat customer support. They also do not offer email support, which would have been better than their live chat.
Their KYC process is too extensive and has caused a lot of customers to complain, mainly because it seems like it was done to restrict withdrawal. This is a big red flag.
Additionally, Pin-Up lacks clear licensing info on their site, which might concern some users.
On the bright side, their terms are straightforward and fair. Limits and rules about withdrawals are spelled out, making financial aspects clear. Also, they constantly add local deposit methods to cater to players from different locations; this is something we really value and why we list them. We would only recommend Pin-up Casino for players looking for a particular payment method that is hard to find on other casino sites.
In all, we advise weighing all these factors before deciding to play at this online casino. Still, remember that this review is based on our experience, and everyone's experience is different, so explore the site yourself to make your decision. We understand that things sometimes change or improve, so we will update this review regularly.
FAQ section is available as well as a live chat feature. Email: [email protected]: +35722008792Financial Department: +35780077001
