Live chat is available from 9am - 11pm (UK Time) every day of the week. Email - [email protected].
1. To activate the High-Roller bonus, your deposit must be at least EUR 200, USD 200, CAD 300, AUD 300, NOK 3 200, RUB 29 000, PLN 1 500, NZD 300, JPY 42 000, KZT 160 000. The maximum allowed bet amount for the High-Roller bonus is: EUR 5, USD 5, CAD 7.5, AUD 7.5 , NOK 50, RUB 500, PLN 25, NZD 7.5, JPY 625, KZT 2 500,
2. Maximum bonus amount is EUR 1 600, USD 1 600, CAD 2 500, AUD 2 500, NOK 16 200, RUB 146 000, PLN 7 500, NZD 2 500, JPY 210 000, KZT 810 000.
3. Maximum win that can be paid resulting from High-Roller bonus is EUR 16 000, USD 16 000, CAD 25 000, AUD 25 000, NOK 162 000, RUB 1 460 000, PLN 75 000, NZD 25 000, JPY 2 100 000, KZT 8 100 000
4. Please note that any amount in excess will be forfeited prior to requesting a withdrawal.
5. Any winnings earned from High-Roller Bonus are to be wagered х40.
6. The bonus is valid for 24 hours since activation
7. Trada Casino reserves the right to disqualify or exclude a player from this promotion if fraud has been committed.
8. Trada Casino`s General Terms and Conditions and Bonus Terms and Conditions apply.
Trada Online Casino is like a virtual playground. The website’s vibrant graphics and thrilling game options make it a welcome destination for many online gamblers. Whether you're into classic table games like blackjack and roulette or prefer the thrill of spinning the reels on slots, this Trada Casino has got you covered. After giving it a spin, we have curated this honest review to show you what Trada has in store for you.
Trada Casino has a positive reputation among online gamblers. It is praised for its fair and transparent gaming practices and a wide variety of high-quality games.
However, there have been consistent complaints about the difficulty in reaching their support. This has negatively impacted Trada Casino's reputation. Players have reported how hard it is to get timely responses. This is a big problem, especially in the online casino world, where quick and effective customer service is crucial.
Trada’s dazzling user interface instantly gives you the casino vibe when you arrive at the website. The blend of colors with the website's features and functionality makes it more visually appealing.
A menu bar at the top of the webpage features “Casino,” “Live Casino,” and “Virtual Sports” options, along with “Login” and “Join” buttons. A button to the left displays a collapsible sidebar when you click it, leading you to “Promotions” and “Exclusive Club.” It also has a search bar to search game titles, and you can select your preferred language.
A slider at the top of the home page shows you different offers from the casino. Below it is another menu bar that only displays the game categories Trada has.
Under this second game menu bar, we saw rows of featured game titles, with a column displaying players who have won in different games and how much they won.
At the bottom of the home page are shortcuts leading to sections of the website that have to do with “Security and Privacy,” “Information,” “Getting Started,” and “Extras.”
We also found Trada Casino’s licensing information, gambling safety contacts, and logos of supported payment methods.
Trada Online Casino has over 1000 games limited to a few categories. You can play in a demo mode or for real money. Top game providers like Microgaming, NetEnt, Pragmatic Play, Play’n Go, Betsoft, Evolution Gaming, etc supply their games.
There are also twelve virtual sports titles you can wager on, including Virtual Football Cup, Euro Champions, Football Streak Championship, Virtual Football League, etc.
Here is a checklist of casino games available at Trada Online Casino:
Easily access Trada Casino’s games from the home page, where you can see all available game categories. Click on whichever one you want and choose from the rows of game titles displayed under it.
The website does not have filters to aid in searching for your preferred games, but you can search for any game you want in the search bar provided on the sidebar and game menu bar. You can also search for a provider to see the games it offers.
Trada Casino does not offer support via phone calls or live chat. You can only contact them via email. They don’t have a dedicated customer support page, either. We had to check different pages on their website to figure out a way to contact them.
We found a “contact us” link on their payments option page, which took us to the screenshot below.
We then clicked “Email Us” and saw a form we filled out, as shown below.
We got a response a few minutes later via email, and our questions were answered clearly with knowledgeable answers.
Clicking “Customer Complaints” at the bottom of the homepage took us to a page where they wrote about how UK and non-UK players can submit complaints through IBAS and The Pogg, respectively.
We tested the email address they provided on the page, but the email failed to deliver, and we were informed that it does not exist. Trada Casino has no solid support for players, which is a giant red flag. They claim to have a live chat, but this is false.
Tradacasino.com is owned by Reward Group ApS, a company in DenmaAspire Global International LTD, a company from Malta with registration number C42296, which runs the games on the website2296. Their office is at 135 High Street, Sliema SLM 1548, Malta. They are fully licensed under the Remote Gaming Regulations of Malta (MGA/CRP/148/2007 issued on 17 August 2009). Aspire Global International LTD also has an Irish Betting License with license reference number 1014834.
Trada Casino offers five payment methods: VISA/MasterCard, Neteller, Skrill, Payz, and AstroP. These methods process your deposits instantly but have different transaction times for withdrawals. Credit/debit cards take 0-6 days, Neteller and Skrill take 0-2 days, Payz takes 0-4 days, and Astropay takes three days.
Trada offers a variety of bonuses and rewards that you can redeem or earn as you play. We checked them out to ensure they are profitable to you.
Here are some of the promotions Trada Online Casino offers:
Trada’s bonus terms were just as reasonable as the offers. The wagering requirements were not high and very much achievable. The website was transparent with its terms by including them under each bonus. Click “read more” to see all the bonus wagering information.
Trada’s general terms and conditions are displayed neatly and organized, making them more legible for readers. You can find a lot of important information there, but we couldn’t locate any info on their KYC process. We had to contact support to get this.
After going through the website’s general terms, we observed that they are pretty fair, not to mention that they have a relatively high withdrawal limit, which is excellent news.
Below, we outlined the wagering requirements, withdrawal limits, and KYC procedure.
Trade Casino’s withdrawal limit is £90,000 per month. No daily or weekly limits were indicated.
The following documents are required to be submitted to complete the KYC process at Trada Casino:
Trada Online Casino has a lively, visually appealing website. To most, its game selection may be decent. As we reviewed the website, we observed some flaws as well as perks.
Firstly, the only way to contact Trada customer support is to fill out the query form on their website, which took a lot of work to find. This made contacting their support inconvenient and a hassle. They claim to have a live chat, but they don’t. Thus making it difficult for players to get answers to their questions or issues in real-time.
Also, the email address provided on their page does not exist, and the email we sent to them bounced back. This means that Trada has no form of reliable support for their players. This lack of reliable customer support has negatively affected their otherwise solid reputation.
The games available are only limited to a few categories. They do not support many payment options. However, some users may be okay with the ones available. Also, we did not find their KYC information on the website but had to contact support for this.
On the bright side, Trada is licensed, and some of the most reputable providers supply its games. The site is very easy to navigate with its clean user interface. They also have many bonuses to make your gaming experience more profitable.
Remember that these opinions are based on our own experience with the website, and yours may differ. You should explore Trada Casino for yourself to see if it suits your preferences.
Live chat is available from 9am - 11pm (UK Time) every day of the week. Email - [email protected].